Yamato Group Solutions

 

Dramatically Reducing Lead Times and Logistics Costs for Export and Import Businesses 
Global Direct Solutions

Reducing Costs using Non-Asset, Non-Inventory Operations

While the number of companies that manufacture products in emerging countries like China is increasing, the number of companies that sell products in these emerging countries that have become more appealing as consumer markets is also on the rise. As a result, the global flow of products is growing and intensifying on almost a daily basis. Therefore, when providing faster delivery of products, the control of total logistics costs is also required. To this end, the Yamato Group began offering its "Yamato Global Direct" solutions in February of 2009. These solutions help reduce the total lead time from Japan to overseas markets and cut costs. For example, for imports to Japan, the Yamato Group offers a "3 days service" from origin to final destination in Japan by sorting products and affixing TA-Q-BIN connote label while the product is still outside of Japan, enabling delivery to the final destination in Japan directly. These solutions greatly reduce costs by bypassing distribution centers located in Japan. 
(Reporting and editing by Nikkei BP Consulting Inc.)

Chapter-02.

Anticipating Advantages from the Import of Various Commodities 
Delivering Products Manufactured Overseas Directly to Japanese Consumers via TA-Q-BIN

Photo
Masahiro Segawa
General Manager
Global Customer Solutions "Yamato Global Direct"
Promotion Business Development Sales
YAMATO TRANSPORT CO., LTD.

The Yamato Group has worked with a device manufacturer for several years using the "Yamato Global Direct" solution via TA-Q-BIN in which it delivers products manufactured by the company in China to Japanese consumers directly. Changing its logistics service provider to the Yamato Group helped reduce door-to-door transit time as well as the number of customer inquires about the shipping status received by the company's call center. As a result, the company gave the Yamato Group high marks for its logistics service capabilities. Segawa explains, "We can surely support and contribute to customers who have factories in China by providing a similar "Yamato Global Direct" solution. Starting in February of 2009, we established and launched operations of the Global Direct Sales Promotion Office. In fact, we have been quite successful in delivering value to customers in various industries.

For example, a sporting goods manufacturer produces custom-made products for Japanese consumers in a factory in China and uses "Yamato Global Direct" to deliver these products to the customer's home. Segawa says, "Users who purchase custom-made, highly preference-based products tend to want to receive these products as soon as possible. Because of this, the company received a large volume of inquiries from customers about the 'delivery date'. In the case of this sporting goods manufacturer, utilization of 'Yamato Global Direct' helped reduce door-to-door transit time from 2 weeks to 1 week. In addition, the Yamato Group can perform payment collections (Cash on Delivery), while the consumer can also instantly confirm the status of a shipment, which naturally helps to enhance customer satisfaction. As a result, the customer was so impressed with our service offerings that they decided to use Yamato Global Direct with TA-Q-BIN for their other businesses in Japan.

Of course, "Yamato Global Direct" can also handle product imports from countries other than China. General Manager Masasumi Kito, Global Direct Division, Yamato Global Logistics Japan Co., Ltd. states that "A certain clothing manufacturer in America uses 'Yamato Global Direct' with TA-Q-BIN to affix Yamato domestic connote labels to products manufactured in the United States which are in turn shipped directly to final destinations in Japan. This clothing manufacturer has been expanding its sales in Japan mainly through sales via retail stores located in major metropolitan areas and locally via an on-line shopping site. Also, the number of foreign companies considering the use of "Yamato Global Direct" for their on-line shopping business in Japan is on the rise."


  • 01
  • 02
  • 03
  • 04
  • 05
  • (Previous) 3 Days Service from On-Site Factories in Shanghai to Destinations within Japan
  • (Next) Application for Products for which Freshness is Important led to Extended Product Shelf Life and Sales Expansion

<Global Direct Solutions> 
Dramatically Reducing Lead Times and Logistics Costs for Export and Import Businesses

  • Chapter-01. 
3 Days Service from On-Site Factories in Shanghai to Destinations within Japan
  • Chapter-02. 
Anticipating Advantages from the Import of Various Commodities
  • Chapter-03. 
Application for Products for which Freshness is Important led to Extended Product Shelf Life and Sales Expansion
  • Chapter-04. 
Expansion of TA-Q-BIN Services throughout East Asia draws Attention from Overseas On-line Shopping Businesses
  • Chapter-05. 
Increasing Capacity via Haneda Logistics Terminal, and Handling Fresh Foods as well

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About the Yamato Group

The Yamato Group includes the following companies: Yamato Transport Co., Ltd., which has developed an express delivery network nationwide; Yamato System Development Co., Ltd., which develops and operates diverse IT solutions including data centers; Yamato Home Convenience Co., Ltd., which transports and sets up consumer electronics, household goods, and machinery that cannot be transported via express delivery; Yamato Logistics Co., Ltd., which specializes in domestic and overseas logistics outsourcing; Yamato Financial Co., Ltd., which provides settlement services; and others. These companies pool their talents, which encompass "information, logistics, and settlement", to provide optimal solutions from a comprehensive perspective to the problems of client companies.